Ethical Issues In Operations Management Pdf

and risk management. Effective January 1, 2020 , the revised Code offers current examples, enhanced user-friendless and greater clarity to address the evolving nature of HCP interactions. Throughout the semester a number of short ethics' cases in operations' areas such as inventory management, scheduling, facility location, and product design are introduced to illustrate ethical issues that a manager and his/her employees might face. Another key element in making the right decisions is instilling professionalism in self and in the organization. The extant event management literature is abounding with prescriptive theories on practical management issues but far less is written around the notion of unethical practice generated crises in the industry, nor the many opportunities which ethical practices create for event organisations to maintain a steady course on the path to sustainability. The chapter discusses the importance of ethics in operations management and the role of operations mangers in implementing ethical decisions. its audit committee). Firefighter Code of Ethics. And a typical organisation has integrated with many operational activities wrote by Howard J. Learning Program Operations Organizations that need game-changing, large-scale learning programs to achieve their missions can find a ready partner in Management Concepts. Explore our catalog of online degrees, certificates, Specializations, &; MOOCs in data science, computer science, business, health, and dozens of other topics. Ethics in the Workplace. World population…If you look at a chart of history you will see that in the distant past population doubled very slowly and life expectancy was never much over 35/45. Issues in Supply Chain Management Douglas M. Here is a sample report requesting the Board to approve management’s recommendation to enter into a new lease. influences ethical thought and action. This guide is designed to help companies initiate and advance their supply chain sustainability efforts, but it should also be used to broaden impact and enlist collective action for sustainability. It is essential for AI to address ethical issues such as data bias and to ensure AI is deployed to achieve the bottom-line and top-line goals. Ethics are related to all disciplines of management like accounting information. ‘Management Ethics’ is related to social responsiveness of a firm. The most common quality management issues facing the manufacturing industry today are likely a reflection of those experienced in your company. The Bachelor of Science in Business Administration (BSBA) degree program in General Management is a 120-credit program designed for students interested in having exposure to a number of business areas rather than focusing in depth on just one. Operations execution 3. For example, in one of my management jobs, I held a monthly lunch for my employees. What is Ethics? What is Operation/Production Management? Role Of Operation/Production Manager? Labor Laws Related To Operation/Production Management Live case studies- ethical and unethical practice of opertion/production. Categorize the most common complaints into 5-7 general issues (e. Planning; Evolution of Management Thought: Web-PDF: 29 kb: Introduction to Management: Approaches to. Using our deep understanding of health information and health data, we lean into the future and forecast where healthcare will move next. Policies that include punishments for unethical behavior. See a sample of a Continuity of Operations Plan for Influenza Pandemic that can be customized for your practice. Advanced Operational Risk Group; GCOR XIV: Cambridge, MA, April 22-23, 2020; Round Tables. Managers also menti oned diversity issues and theft by both guests and employees as ethical issues of concern, and shared stories about their experiences. “Operation research is concerned with scientifically deciding how best to design and operate man machine systems usually under conditions requiring the allocation of & care resources”. installed, can handle all management problems. Everyday an operations manager is faced with the dilemma of being ethical in decision making. Let me explain what I think the 4 big issues are in project management today. An issues management process gives you a robust way of identifying and documenting issues and problems that occur during a project. pptx), PDF File (. Table 2: Journals titles and respective impact factors Sigla Journal's titles Number of. Leadership is not just for top management. Get help and expert answers to your toughest operations management questions. However, published research is fragmented, spanning various fields such as accounting, small business and entrepreneurship, general management, and production and operations management. The application of issues management and risk management processes may, however, overlap when issues emerge in the issue environment that result from contention over the risks associated with an organization such as a product, service, policy, by-product or some other aspect of its operations. The concept of operation management introduces the relationship between the operational planning processes and operational basic elements within the organization. Photocopying and distributing this PDF of the Journal of Healthcare Mana. = Link to Case Study = Link to Teaching Notes. Similarly, how a service fosters and commits to continuous improvement will influence the way it implements quality improvement in all aspects of its operations and management. Risk Management is “the systematic application of management policies, procedures, and practices to the tasks of establishing the context, identifying, analyzing, assessing, treating, monitoring and communicating”. 3 Ethical criteria used in Higher Education business research studies 4. Bachelor of Business Administration is a very popular Undergraduate Degree in India. PDF Restore Delete Forever. Ethics definition, a system of moral principles: the ethics of a culture. In the past, various companies only thought that ethical issues in business are only a term used to define administrative rules and regulations that everyone must adhere or a standard that must be followed. Our Legal, Compliance, and Ethics teams ensure we make decisions that are not only good for our customers, but also lawful and ethical. Once a strategy is in place, it is monitored and modified as needed. Work Environment Operations research analysts spend most of their time in offices, although some travel may be necessary to meet with clients. [ citation needed ] Social responsibility is a duty every individual has to perform so as to maintain a balance between the economy and the ecosystems. Improve classroom environment with discipline tracking and behavior management system to easily handle tardy students and uninformed absences. uantitative Business Q Analysis (~11%) A. This MBA concentration in Ethics & Corporate Social Responsibility is intended for students interested in (i) positions within business firms that deal with CSR, ethics and sustainability, or (ii) the impact of ethics and CSR issues on strategy. When promoting workers to higher levels within the company, ethical principles guide incentive programs. While logistical and distribution concerns as well as issues of infrastructure and presence tend to drive many international business decisions, it is equally important that organizations consider these broader contextual issues. In 2018, enterprise risk management informed the sustainability materiality assessment and we used the results to better align our risk and sustainability classifications. They also can include extensive analysis of existing client. FUNDAMENTAL PRINCIPLES OF OCCUPATIONAL HEALTH AND SAFETY Xpress text - Prelims (pp. The Journal of Hotel and Business Management, is a peer-reviewed international journal that furnishes the most up-to-date information for professionals involved in hospitality industry to meet the current and future challenges and demands in this dynamic industry. 64(6):448-449, November-December 2019. Developing leaders and managers for a diverse workforce. ‘Management Ethics’ is related to social responsiveness of a firm. Supply-chain security-management systems seek to resist “intentional, unauthorized act(s) designed to cause harm or damage to, or by, the supply chain” (ISO 28000:2007). Ethical and legal issues, being two kinds of issues that are often brought up especially in organizations, are two terms that often clash with one another and at the same time working with one another on different occasions, as well. Accepted 13 September, 2012 This article articulates the challenges that restrain supply chain management implementation in the South African public sector. ment, finance and accounts, marketing and operations management. ,Manufacturing strategy theory, underpinned by alignment and contingency theory, is used as the theoretical foundation. Developing ethical leaders and managers. Dive into complex healthcare managerial issues with this series of courses. Identification of major trends in management and organisational behaviour, and. AMA Principles of Medical Ethics: I,IV,VII,VIII. While deciding upon the payout there is pressure on favouring the interests of the top management in comparison to that of other employees and stakeholders. Business Law Management 1. While medical professionals are still working to understand and mitigate the impact of this virus, many of the day-to-day operations of their organizations, including elective surgical procedures, have. REFERENCES Drucker, P. ORM Fundamentals Certificate; Operational Risk Management Conferences and Training. of the articles (13) were found in periodicals related to operations management, 32% (9) in the Journal of Business Ethics, 18% (5) in management journals and 1 article in a psychology journal. that relates to real-life situations. Multi-case study data are collected from 12 companies in. The incorporation of technology into assessment center operations iii. This dependency declines when revenues depend more on fees paid by customers or clients. Organisational Behaviour helps the management to become flexible, and proactive and enables it to execute the organisation on a global scale. International and Comparative Human Resource Management. Students should have in depth knowledge of management concepts for writing a good management thesis. Analytical Framework for ethical issues in Operations Management. Operations management researchers and practitioners face new challenges in integrating issues of sustainability with their traditional areas of interest. I will never forget my biggest ethical dilemma. Introduction Operation Management with Pizza Hut Case for final Paper OM Subject. PHIL-2201 (6) Moral Philosophy. “Opportunities for HIM in Revenue Cycle Management. Student Monitoring. The last archived version of the retired entry can be found here: Computer and Information Ethics (Summer 2020 Edition). The Journal publishes high-quality research articles in Accounting, Business Strategy, Economics, Entrepreneurship, Ethics, Finance, Human Resource Management, Information System, International Business. Journal of operations management 22 (5), 505-523, 2004. Fraud Risk Management 7 II. Ethics is the moral principle which individuals inject into. Little enough or Too Much (Environmental protection) 5. These IT efforts often suffered from ineffective management. The ethical role of managers is broadened beyond fiduciary responsibility when consideration is given to the multiple stakeholders who constitute the organization being managed and to nature, on which human civilization depends for its survival. Now is the perfect time. Current Trends and Issues in Operations Management Introduction Operation management is a wide discipline which deals with the management of organization functions effectively. Ethics is not meant to be a stand-alone topic, but should be integrated into all aspects of business. Changing passenger requirements and emerging technologies have driven aircraft companies to create competitive strategies to get a bigger share of the aerospace market. Issue #1: Leadership. Aside from legal issues, another concern is whether the anticipated economic gains will materialize. FUNDAMENTAL PRINCIPLES OF OCCUPATIONAL HEALTH AND SAFETY Xpress text - Prelims (pp. explicitly, ethics are at the core of management practice. For that reason, a facility management service provider should demonstrate a strong commitment to ethical behavior that includes, for instance, the obligation to refuse gifts of any kind from. Decide what will be your position and what will be your contributions to the issues that may arise. Swiftness and Expertise: Most of the times tasks are outsourced to vendors who specialize in their field. Issues in Ethics Statements: Definition. Evaluation of leadership and management development. Rutgers allowed me the opportunity to take my passion for marketing and building brands, and gave me a strategic and analytical approach in order to be a leader in this generation of CPG leaders. According to Schleh (1977), management style is “the adhesive that binds diverse operations and functions. It is on this basis that the. Cooper Successful supply chain management requires cross-func-tional integration and marketing must play a critical role. Examine the effects of domestic and international business on management practices. When promoting workers to higher levels within the company, ethical principles guide incentive programs. The operations management of Toyota Plc can be affected with this kind of leadership as the leaders adopt different styles of leadership on different situations. CiteScore: 5. Operations mangers should be well versed in what disciplines in order to make good decisions?. Donald Trump's team 'declined training course on ethics and management. The Xerox Ethics and Compliance Program is an integral part of our daily business operations and practices. Organizational Mission & Objectives: They have some specific mission towards which all efforts are directed. Code of Ethics Our Code of Ethics is based on our company Values. During the past 20 years, there has been growing pressure on businesses to pay more attention to the environmental and resource consequences of the products and services they offer and the. critical issues 2013 System performance is neither reliable nor resilient. management has therefore to proceed on a broad front. Ethical issues arise in many aspects of operations management, including financial statements, worker safety, product safety, quality, the environment, the community, hiring and firing workers, closing facilities, and workers rights. NAEYC recognizes that those who work with young children face many daily decisions that have moral and ethical implications. Major Ethics Issues in Tyco’s Case. Supplier Management: Six Steps to Selecting the Right Supplier. HTML (the code behind Web pages) cannot maintain all the original formatting and presentation of many documents. Once a strategy is in place, it is monitored and modified as needed. REFERENCES Drucker, P. 3) Explain how to create and use both PERT and Gantt charts. Ethics in an operations management course. Element of the Code # 4: NURSES AND CO-WORKERS 9. BCN 4712C Leadership and Management in Construction 3 Credits. SUSTAINABILITY Minimize Impacts. ,Manufacturing strategy theory, underpinned by alignment and contingency theory, is used as the theoretical foundation. This chapter is concerned with the concerns about ethics that might arise in the course of conducting research. 3-2 Strategic Management and Operation Management 24 3-3 MOST Strategic Management Model 27 4-1 A Sample of Documenting Customer Analysis Based on Strategy 34 4-2 Some Criteria for Market Segmentation 37 5-1 Competitor Profile 45 6-1 Types of Key Success Factors 53 7-1 The Five-forces Chart 59 7-2 A Sample of a Five-forces Analysis 65. To underwrite their operations public organizations are more depen-dent on tax dollars, which are provided by an oversight body such as a legislature. (2011) (public library) Summarized by David Newman Overview Treviño and Nelson present a fresh look at management as an exercise in shaping human behavior. Issues 2020 - Volume 66, Journal of Operations Management. The last point suggests that while a customer may pay premium prices for certain service features, they bargain shop for others. Policy determination E. Pizza Hut was started in 1958, by two brothers in Wichita, Kansas. This dependency declines when revenues depend more on fees paid by customers or clients. Operations management (OM) is the business function responsible for managing the process of creation of goods and services. Ethics in business research 4. TO: Board of Directors of ABC Company. The culture requires quality in all aspects of the company’s operations, with processes being done right the first time and defects and waste eradicated from operations. Management is concerned primarily with getting the work of the organization completed in an efficient and effective manner. The company has adopted a divisional organization system and delegated authorities to division in each operation. ensuring management of the organization, operations, and resources for a safe, efficient, and effective learning environment. “The Impact of Organizational Structure on Time-Based Manufacturing and Plant Performance,” Journal of Operations Management, Vol. Ethics and Compliance Program. Donald Trump's team 'declined training course on ethics and management. These IT efforts often suffered from ineffective management. Management is concerned primarily with getting the work of the organization completed in an efficient and effective manner. ment, finance and accounts, marketing and operations management. Wren received the Distinguished. Engage employees in creating a culture of compliance and ethics where their daily words and actions reflect our Fundamental Commitments and Core Values; Encourage employees to SPEAK UP by sharing ideas, asking questions and reporting any issues concerns or violations without the fear of retaliation. Ethical Issues Facing The Banking Industry Essay An ethical issue is defined as a problem, situation or opportunity that requires an individual group or organisation to choose among several actions that must be evaluated as right or wrong, ethical or unethical. The International Journal of Operations Research and Information Systems (IJORIS) aims to present new and innovative contributions in Operations Research (OR) theories, applications, and case studies, from a wide spectrum of academics and practitioners. Ethics; Planning and Organising. An ethical dilemma found in a case study. Chris Brewster. It can also be used in conjunction with a more theoretical book, Ethics in the First Person: A Guide to Teaching and Learning Practical Ethics (Rowman & Littlefield, 2007) that I wrote. Ethical Issues Faced by Operation Managers in Global Environment Operation management can be defined as the structure, operation, and systems improvement that establish and deliver the major products and services of an organization. Chapter 10. We strive to enable human progress in a sustainable manner to serve the world’s growing population and create a better future. Production of goods and services. Issues 2020 - Volume 66, Journal of Operations Management. Companies must also consider a wide range of environmental, social, and economic. Examine the effects of domestic and international business on management practices. Issues in Supply Chain Management Douglas M. Ethical Issues in Procurement Management When people or business deal with contracting as a means of Procurement for their company, there may be issues regarding who the company will deal with. Clearly, a firm with a large ongoing operation and a technical staff comprised of statisticians, management scientists, computer analysts, etc. Rapid expansion of advanced technologies. Besides implementing ethics in their mission statements, business plans and strategies, they should demonstrate it with their acts and actions. The management of business operations for an organization that conducts business in more than one country. shown that when members of a management team have consensus about the direction of the strategic change, success in implementing the change is more likely (e. Ethical Issues in Mangement. Consider establishing an ethics management committee. Ethical issues arise at a variety of stages in business and management research. Managing people and knowledge in multinational enterprises, Strategic human resource management. Like other ethics there is a certain code of conduct or standards to be followed, however ensuring that the ethics are complied with is often difficult. Unanticipated events, such as crashes or inclement and ex-treme weather, can greatly disrupt traffic and. Cross-functional teams—CFTs—and the V-Up program are powerful management tools, developed within Nissan, that reach across the functions and organizations of this global company. A guide to business ethics: How to navigate ethical issues in small business Whenever money changes hands, there’s a risk for conflicts of interest. Ethics If there are issues regarding the ethical implications of the treatment decisions, or if there is now a decision to be made, there 7 Joint Commission Resources: 2011 Hospital Accreditation Standards. Facilitate component collaboration on records issues and coordinates DOJ input on legislation and regulations that relate to records management. management is proposed as the best way to avoid the costly mistakes that may be made because of the greater speed of international business resulting from globalization and the use of information technologies. Dutch smartphone maker launches camera upgrade for older handsets, also available as new device. include ethical, environmental, and sustainability concerns. When the United States’s housing bubble burst in 2008, and banks. • Implement supervisory and management skills across business functions. During the past 20 years, there has been growing pressure on businesses to pay more attention to the environmental and resource consequences of the products and services they offer and the. that relates to real-life situations. Chapter Four, on its part, presents the findings as regards the research question in line with the originally set research objectives. ethical issues in management The ethical issues managers confront cover a widerange of topics; but most arise due to apotential conflict between the goals ofthe organization, or those of individual managers, andthe fundamental rights ofimportant stakeholders. Management Professionalism 1. Before expanding the scope of the firm through horizontal integration, management should be sure that the imagined benefits are real. An ethical dilemma found in a case study. SUSTAINABILITY Minimize Impacts. Improved communications skills with regard to ethical and professional issues in engineering. By Charla Griffy-Brown, PhD and Mark Chun, PhD Ethics , Information Management/Technology (IT) , Strategy. (The Appendix provides some examples). It can now be found in all the SEP archives that were made during the time the entry was active. Governance is the set of responsibilities and practices exercised by the board and executive management with the goal of providing strategic direction, ensuring that objectives are achieved, ascertaining that risks are managed appropriately and verifying that the enterprise's resources are used responsibly. Other issues to be considered by management includes; the issue of capacity management. Posted on October 12, 2013. Common management Non Routin type Ambiguous Complexity Cover all the business activities Fundamental change Lead by environment or expectations Routin type Running business, part of the business Non radical change Lead by resources Outline Ł Why strategic management? ŁTasks of strategic management ŁStrategic management is an. An operational plan is the basis for and justification of an annual operating budget request. Pizza Hut was started in 1958, by two brothers in Wichita, Kansas. The good retail manager learns to move from a focus on day-to-day activities to focus on implementing strategies as a leader who's responsible for moving the organization into the future. Management is more easily taught and learned in my opinion - planning, budgeting, staffing, quality control, processes, systems, etc. BUAD 631 – Operations Management and Management Science BUAD 640 – Ethical Issues in Domestic and Global Business Environments BUAD 670 – Managing People, Teams and Organizations BUAD 680 – Marketing Management BUAD 690 – Corporate Strategy ECON 603 – Economic Analysis for Business Policy FINC 650 – Financial Management. Design issues, demand forecasting, material planning, acquisition techniques. One of the most important characteristic of the business today is that there is a great degree of interdependence between various business functions. It is part of a company’s approach to corporate governance and often touches every part of the business—operations, human resources, manufacturing. Transportation systems operate at capacity for substantial periods of the day. Risk management governance framework and practices in 27 jurisdictions Chapter 2. Leadership and management development processes to add value. It can also be used in conjunction with a more theoretical book, Ethics in the First Person: A Guide to Teaching and Learning Practical Ethics (Rowman & Littlefield, 2007) that I wrote. “The Impact of Organizational Structure on Time-Based Manufacturing and Plant Performance,” Journal of Operations Management, Vol. 5) Quarterly stock prices record how the company's stock shares have performed over the past two years. Throughout the semester a number of short ethics’ cases in operations’ areas such as inventory management, scheduling, facility location, and product design are introduced to illustrate ethical issues that a manager and his/her employees might face. The study of business ethics refers to the ethical dimensions of productive organizations and commercial activities, according to the Stanford Encyclopedia of Philosophy. As noted, risk management plans are specific to different healthcare facilities. The operations plan will highlight the logistics of the organization such as the various responsibilities of the management team, the tasks assigned to each division within the company, and. While medical professionals are still working to understand and mitigate the impact of this virus, many of the day-to-day operations of their organizations, including elective surgical procedures, have. The committee would be charged to oversee development and operation of the ethics management program. This complex and fast-changing environment puts new demands on supply chains, as companies seek ways not just to manage the change, but also to use their supply chains as a source of competitive advantage. Certain ethical issues are represented in law and in this respect are firm to a point (see the detailed notes about ethics and law below); Ethics which are not covered clearly by law are usually a matter of subjective judgement, especially, but not exclusively, by the reasonable majority, whose view is significant in deciding whether something is ethical or not. Mission and values. 3 Ethical criteria used in Higher Education business research studies 4. Employ sustainable, ethical, legal, and socially responsible operations management practices in domestic and global environments. Like other ethics there is a certain code of conduct or standards to be followed, however ensuring that the ethics are complied with is often difficult. The culture requires quality in all aspects of the company’s operations, with processes being done right the first time and defects and waste eradicated from operations. Supply-chain management at Toyota is an element of company’s operations strategy which is thoroughly based on the Toyota Production System (TPS). Clearly, a firm with a large ongoing operation and a technical staff comprised of statisticians, management scientists, computer analysts, etc. HIM directors should joint the RCM team in actively addressing the following issues: denials management, response to patient financial services/business office requests, edit correction, policy development, data 1 Campbell, Thea. The complexity of business operations is forcing workforce to face ethical dilemmas, where they are required to define right and wrong conduct in order to complete their assigned activities. Throughout the semester a number of short ethics' cases in operations' areas such as inventory management, scheduling, facility location, and product design are introduced to illustrate ethical issues that a manager and his/her employees might face. Health Care Operations and Supply Chain Management: Strategy, Operations, Planning, and Control Testbank And Solution Manual Health Communication in the 21st Century 2nd edition Kevin B. Planning; Evolution of Management Thought: Web-PDF: 29 kb: Introduction to Management: Approaches to. explains how a strategic plan will be put into operation (or what portion of a strategic plan will be addressed) during a given operational period (fiscal year). Students discuss how to align operations management strategies. New technologies, globalization, and associated ethical implications frame many of these issues like the management of nonprofit, arts, healthcare, sports, and philanthropic organizations. Learning Impacts Earning Data from the 2017 Community Association Manager Compensation and Salary Survey shows that professionals who have earned credentials generally earn more than those who don’t have credentials. Other issues to be considered by management includes; the issue of capacity management. A master’s program introduces advanced concepts like financial, legal, ethical issues, and leadership strategies, and ends with a thesis project. Full 2019 Alcoa Sustainability Report. 2500 billion. management has therefore to proceed on a broad front. Diversity management helps foster a positive work environment where the similarities and differences of individuals are valued, so that all can reach their potential and maximize their contributions. This MBA concentration in Ethics & Corporate Social Responsibility is intended for students interested in (i) positions within business firms that deal with CSR, ethics and sustainability, or (ii) the impact of ethics and CSR issues on strategy. Due to that, research and implementation of supply chain management principles to improve the supply chain are of key importance to any global company today. The issues, since affecting all levels of operations, need the insights of operations management on what are the options to meet these new expectations. The readings are easy to comprehend and seem to be succinct with information. As one of the largest employers in the country, and because every citizen needs healthcare at one time or another, it is important to gain an understanding and stay updated about the issues that drive our healthcare system (HHS, CMS, 2016). It reviews important issues in managing, designing and implementing global supply chain managementastrategies. Operations Management. Chris Brewster. Bloomberg Businessweek helps global leaders stay ahead with insights and in-depth analysis on the people, companies, events, and trends shaping today's complex, global economy. MIS professionals help firms realize maximum benefit from investment in personnel, equipment, and business processes. Being able to identify issues in advance is an advantage. This tool measures management practices in three broad areas: operations management, performance management, and talent (people) management. management is proposed as the best way to avoid the costly mistakes that may be made because of the greater speed of international business resulting from globalization and the use of information technologies. This chapter is concerned with the concerns about ethics that might arise in the course of conducting research. Whitepaper – Applications of drones in warehouse operations 0 Whitepaper Applications of drones in warehouse operations Lukas Wawrla Omid Maghazei Prof. Leadership is not just for top management. The complete list of articles can be seen in the Appendix A. The culture requires quality in all aspects of the company’s operations, with processes being done right the first time and defects and waste eradicated from operations. If you asked a food manufacturer 20 years ago how they selected an ingredient supplier, they would have likely said it was based on price, flavor or the supplier location and preference. Handout of slides printed out- 1 copy per participant. This management case study discusses H&M's entry and strategy in Japan. Ethical issues facing managers are also emphasized. Ethical Data and Information Management offers a practical guide for people in organizations who are tasked with implementing information management projects. BSBA in General Management. From: Charles Spittle, CFO. Cross-functional teams—CFTs—and the V-Up program are powerful management tools, developed within Nissan, that reach across the functions and organizations of this global company. Corporate social responsibility (CSR) is a company’s commitment to manage the social, environmental and economic effects of its operations responsibly and in line with public expectations. 3 25 75 100 3 Elective/Diploma: 2:. Chapter Four, on its part, presents the findings as regards the research question in line with the originally set research objectives. Researchers have emphasized different CRM issues depending on whether they are consider-ing a business-to-consumer or business-to-business context. • Implement supervisory and management skills across business functions. pdf), Text File (. FALSE EIS facilitates aggregated and context data. Keywords: hospitality ethics,ethics,general managers, ethical issues in hotels. IDS-3101 (3) Development Ethics. 3-2 Strategic Management and Operation Management 24 3-3 MOST Strategic Management Model 27 4-1 A Sample of Documenting Customer Analysis Based on Strategy 34 4-2 Some Criteria for Market Segmentation 37 5-1 Competitor Profile 45 6-1 Types of Key Success Factors 53 7-1 The Five-forces Chart 59 7-2 A Sample of a Five-forces Analysis 65. Other issues to be considered by management includes; the issue of capacity management. in procurement services, travel services, award management services, payroll services, and human resource services. Implicit in most governance legislation and regulation is the need for prudent governance of organizations IT functions. Aerospace Supply Chain Management Issues. Ethics in Performance Management 1. For the past several months, addressing immediate issues related to the COVID-19 pandemic has been the dominant focus of the healthcare field. ) Management Information System - Baltzan P Philips and Detlor B Business Driven Information Systems,3rd Canadian Edition,Mcgraw Hill-Ryerson 3. Participants should have experience in at least one of the following areas: operations, manufacturing, logistics, procurement, information technology management, marketing, new product development or distribution. As noted, risk management plans are specific to different healthcare facilities. The final product costing Rs. Before expanding the scope of the firm through horizontal integration, management should be sure that the imagined benefits are real. The present situation of the company where the company is facing the issues of the increased cost, situational leadership can play a major role in the following situation. Her work has been published in the Journal. Nelson John Wiley & Sons, Inc. Clearly, a firm with a large ongoing operation and a technical staff comprised of statisticians, management scientists, computer analysts, etc. “Operation research is concerned with scientifically deciding how best to design and operate man machine systems usually under conditions requiring the allocation of & care resources”. While deciding upon the payout there is pressure on favouring the interests of the top management in comparison to that of other employees and stakeholders. There is an interesting trade-off between the desirability of a high standard of ethical behaviour, both in principle and in operation, and the necessity for cost-cutting and aggressive competition. 11, November 2015. Clarify company policy, code of ethics provisions, and existing laws. Business Ethics and Scandal – Business Ethics and Scandal research papers look at scandals such as the AIG insurance company fallout. 3 Ethical criteria used in Higher Education business research studies 4. 500 million / unit could reach a sales potential, eventually of Rs. Prerequisite: senior standing. According to the Ethics & Compliance Initiative's 2018 Global Benchmark on Workplace. pdf), Text File (. British fashion needs to slow right down. According to Wallace, "A credo generally describes the highest values to which the company aspires to operate. Ethical Issues and Operations Ethical behavior is a corporate issue that affects the company’s bottom line. Global operation managers face several ethical problems in organizations. Ethical, legal, and social responsibilities (f) Additional information on. Communication throughout the supply chain is improved, as all parties are aware of faulty products, are responsible for taking corrective action and can view issues in real-time. Know some of the classic cases as well as contemporary issues in engineering ethics. management and other departments in the formation of policy, control of execution and appreciation of effectiveness. Lecture: 4, Lab 0, Other 0. Treviño and Katherine A. Where does the role of risk management fit into your operations? Risk management is typically a hybrid function bridging a number of disciplines to reduce the incidence of organizational loss. management has therefore to proceed on a broad front. income/loss from continuing operations on a dollar and per share basis, assets, long term debt, and dividends per common share. Use ethical reasoning to evaluate alternative courses of action. The culture requires quality in all aspects of the company’s operations, with processes being done right the first time and defects and waste eradicated from operations. Students should have in depth knowledge of management concepts for writing a good management thesis. • Sketches in general terms the role of operations management in this business : 2 • Makes a statement about operations : 1 ; Sample answer: Operations management involves the bank being a cost leader and differentiating the business from competitors. 1-40) 27/06/2008 15:14 Page i. Lambert Martha C. Dealing with everyone in a workplace in a fair and evenhanded manner can be a challenge, particularly when others are not making the same. same management practices are deeply embedded at every level of the company. Ethics in operation& Environmental issues in operation. These are among the top issues that continually crop up as challenges for schools to overcome or goals to achieve. Cross-functional teams—CFTs—and the V-Up program are powerful management tools, developed within Nissan, that reach across the functions and organizations of this global company. Work Environment Operations research analysts spend most of their time in offices, although some travel may be necessary to meet with clients. The Journal publishes high-quality research articles in Accounting, Business Strategy, Economics, Entrepreneurship, Ethics, Finance, Human Resource Management, Information System, International Business. (2011) (public library) Summarized by David Newman Overview Treviño and Nelson present a fresh look at management as an exercise in shaping human behavior. This workbook can be used alone to stimulate the moral imagination and provoke interesting discussions. Ethics is the backbone of an organization and all its activities Ethical performance management is defined as the 'process of planning, managing, appraising, and monitoring employee performance based on the principles of fairness, objectivity, transparency and good corporate governance. These are culture (external and internal), corporate governance, politics and law, and technology. The drawing up of a corporate ethical policy is a comparatively straightforward affair compared with the multi-faceted possibilities for. Bloomberg Businessweek helps global leaders stay ahead with insights and in-depth analysis on the people, companies, events, and trends shaping today's complex, global economy. ethical or conduct issues in formal documents. Measure of set operations 2. Chapter 11. Decide what will be your position and what will be your contributions to the issues that may arise. Operations Management Activity (CAJQ17) (1) Provides leadership, oversight, and guidance in the management and operations of HRO programs; (2) provides and oversees the delivery of HRO-wide administrative management and support services in the areas of fiscal management, personnel, travel, records management,. Journal of Management, Spirituality and Religion. Encourage employee communication and cooperation. Issues by nature are many and, today, many issues are brought up and are questioned upon their varying natures. Veterinary Medical educators should stress the teaching of ethical issues as part of the professional veterinary curriculum for all veterinary students. Grading Scheme: Letter Grade Leadership and management principles for construction professionals with a major emphasis on the diverse workforce, ethical issues in construction and the development of negotiation and conflict-resolution skills. pdf), Text File (. This complex and fast-changing environment puts new demands on supply chains, as companies seek ways not just to manage the change, but also to use their supply chains as a source of competitive advantage. There has been consensus that logistics as well as supply chain management is a vital research field, yet with few literature reviews on this topic. Torbjørn Netland Chair of Production and Operations Management Department of Management, Technology and Economics ETH Zurich ww. Maximize Value. • Sketches in general terms the role of operations management in this business : 2 • Makes a statement about operations : 1 ; Sample answer: Operations management involves the bank being a cost leader and differentiating the business from competitors. Chapter 10. From time to time, the Board of Ethics (hereinafter, the "Board") determines that members and certificate holders can benefit from additional analysis and instruction concerning a specific issue of ethical conduct. Risk Management. Direct labor accounts for only 3% of the total cost of manufacturing (See Exhibit 1). Why Building O&M Professionals Pursue the ASHRAE OPMP. Ethics in Performance Management Sheetal Wagh 2. Ethics are important not only in business but in all aspects of life because it is the vital part and the foundation on which the society is build. PEST analysis is the most general version of all PEST variations created. Stimulate co-operation with other related disciplines. There is an interesting trade-off between the desirability of a high standard of ethical behaviour, both in principle and in operation, and the necessity for cost-cutting and aggressive competition. Sometimes, it takes a lot of courage to be ethical. Wren received the Distinguished. Date: August 12, 2011. It is a very dynamic tool as new components can be easily added to it in order to focus on one or another critical force affecting an organization. Explore our catalog of online degrees, certificates, Specializations, &; MOOCs in data science, computer science, business, health, and dozens of other topics. This includes tangible resources like networking hardware, computers and people, as well as intangible resources like software and data. Fraud vulnerability diagnostic tool: A web-enabled employee ethics and fraud awareness survey tool Deloitte’s web-enabled fraud and ethics survey tool assesses an organisation’s ethical culture, the attitude of its employees towards fraud, the awareness of fraud-related policies and procedures, and an. Strategic analysis 2. Examine the effects of domestic and international business on management practices. Cross-functional teams—CFTs—and the V-Up program are powerful management tools, developed within Nissan, that reach across the functions and organizations of this global company. Diversity management. nowadays, plays a vital role in the e-business and e-commerce operations, enterprise collaboration and management, and strategic success of the business (Hevner et al. Information technology management (IT management) is the process whereby all resources related to information technology are managed according to an organization's priorities and needs. It is also connected to communication activities and feedback mechanisms. Common management Non Routin type Ambiguous Complexity Cover all the business activities Fundamental change Lead by environment or expectations Routin type Running business, part of the business Non radical change Lead by resources Outline Ł Why strategic management? ŁTasks of strategic management ŁStrategic management is an. Keywords: hospitality ethics,ethics,general managers, ethical issues in hotels. It was part of the company’s turnaround and enabled the organization be more flexible and survive the financial crisis without taking government bailouts. Evaluation of leadership and management development. While information technology (IT) opens the doors for resolving some healthcare management issues, it also raises issues of security and regulatory compliance to patient protection laws such as the Health Insurance Portability and Accountability Act (HIPAA). It relates to leadership, management and organisational operations; the quality of products and services; and – crucially – relationships with stakeholders. International Business - Examines issues relevant to international operations in preparing individuals to be corporate leaders in the global marketplace. com - India s largest online mba management project download for Students and Professionals. Analytical Framework for ethical issues in Operations Management. ABSTRACTS FROM THE FORUM ON ADVANCES IN HEALTHCARE MANAGEMENT RESEARCH: Do Inpatient Acute Care Hospitals with Lower 30-Day Readmission Rates Have More Satisfied Patients? Less Journal of Healthcare Management. A set of values, beliefs, goals, norms, and ways of solving problems that members (employees) of an organization share. Operations execution 3. Aside from legal issues, another concern is whether the anticipated economic gains will materialize. This paper sets out to propose some hot issues in the current research, through a review of related literature from the perspective of operations management. Norway: The corporate governance framework and practices relating to risk management Chapter 3. • Registration Operations • Lighting, Sound, and Video • Event Leader as Producer • Advertising & Public Relations • Promotions & Sponsorships • The 5 Ps of Event Marketing • Promote Fairs & Festivals • Online Marketing • Using Social Media Event Planning & Management Module 4 Legal, Ethical, Risk Management & Technology. is in a much better position to select and make proper use of sophisticated forecast techniques than is a company with more limited resources. Little enough or Too Much (Environmental protection) 5. Aulisio, PhD Professor and Chair Director, Case Western Reserve University This discussion oriented session thinking of business practices, narrowly. Bachelor of Business Administration is a very popular Undergraduate Degree in India. It is “the discipline dealing with what is good and bad, or right and wrong, or with moral duty and obligation. I will never forget my biggest ethical dilemma. People Skills MBA 690 Leadership Through People Skills; MOL 501 Leadership Theory; MOL 529 Conflict Resolution; MBA/MOL 621 Human Behavior in Organizations. Treviño and Katherine A. It happened when I was a director of case management at a large medical center in New York City. Operations Management Foundations of Supply Chain - Build Your Knowledge APICS Principles of Operations Management is an education-based program made up of five courses designed to help new entrants to the field of operations management establish the foundational knowledge necessary to excel in the fields of production and distribution management. Human Resource Management is a business function that is edexcel international gcse mathematics a student book 1 answers pdf concerned with. In addition, we generate some insights and future research directions in this field. Companies must also consider a wide range of environmental, social, and economic. Other issues to be considered by management includes; the issue of capacity management. This workbook can be used alone to stimulate the moral imagination and provoke interesting discussions. Her teaching responsibilities include areas such as quality measurement and management in healthcare, business process management, and management science. Ethical Issues and Operations Ethical behavior is a corporate issue that affects the company’s bottom line. ManagementParadise. Consult experts, colleagues, and others in your industry to see how they handle similar problems. Leadership and management development processes to add value. • Refers to operations and/or human resource management • Uses basic business terminology ; 1–4 : Answers could include: Role of operations management: • Strategic role of operations management • Goods and/or services in different industries • Interdependence with other key business functions. This should comprise: an overview of all planned data collection and processing operations; identification and analysis of the ethics issues that these raise; and an explanation of how you will mitigate these issues in practice. Operations a. This Paper explains the concept of Corporate Social Responsibility (CSR) and Ethical issues in Marketing and analyses the points such as: 1) To what extent the the B-Schools are imparting knowledge to their budding marketing managers, the importance of Social responsibility and Ethics. Changing passenger requirements and emerging technologies have driven aircraft companies to create competitive strategies to get a bigger share of the aerospace market. (2015), the most valuable resource for any construction organisation is its people. See full list on tutorialspoint. • Analyze legal and ethical concerns related to confidentiality, security, and privacy issues in the management of health information in the digital world. Introduction The multinational firm is one of the most pervasive types of firms in the global economy. Demand for quality, time-based competition and international production has demonstrated the importance of operations management to the survival of the firm. The DoD OIG also uses this document as a research and planning tool to identify areas of risk in the DoD operations. A table of synopses is here. A number of scholarly articles have addressed the issues of workplace spirituality. Development will span 5 years. operations and consumption and their possible differentiated impact on the employment of women and men, HRD and industrial relations (Chapter 4); to give an outlook on the specific criteria and needs in regard to sustainable tourism and social dialogue (Chapter 5); to provide points for discussion for the Global Dialogue Forum. Ethics; Planning and Organising. Let me elaborate. Dealing with everyone in a workplace in a fair and evenhanded manner can be a challenge, particularly when others are not making the same. This study will show how becoming a role model as a manager is an attainable aspect by describing the current moral and ethical issues faced by. BBA Stands for Bachelor of Bussiness Administration. Over the years we have conducted interviews with more than 6,000 manufacturing companies across 19 countries in North and South America, Europe, Asia, and Australasia. 2) Describe the decisions and activities of the operations manager in overseeing the production process in a manufacturing company. An ethical dilemma found in a case study. In order to prepare students for this live events scenario it is important to bring in many of the key principles and concepts of events management in order to inform their choices and justify the decisions they are making in the 'real' world. While deciding upon the payout there is pressure on favouring the interests of the top management in comparison to that of other employees and stakeholders. include ethical, environmental, and sustainability concerns. Rutgers allowed me the opportunity to take my passion for marketing and building brands, and gave me a strategic and analytical approach in order to be a leader in this generation of CPG leaders. Your initial post should be at least 200-250 words. And a typical organisation has integrated with many operational activities wrote by Howard J. Frank and Dan Carney had the idea to open a pizza parlor. As Jamnik (2011) claims, “managers in organizations face ethical issues every day of their working lives. disaster risk management in South Africa rests with Government. International Business - Examines issues relevant to international operations in preparing individuals to be corporate leaders in the global marketplace. The management of business operations for an organization that conducts business in more than one country. It is the comparative study of the different approaches that will yield benefits to the manager. 68M) FISMA - FY 2011 - The U. Operations Management is Important for a Company A White Paper Education Operations Management is a fundamental part of any organization. Companies start by integrating ethics into goal setting and hiring practices. Participants in the survey—who included professionals from a range of corporate functions, especially HR, general management and operations—also believe that globalization will be the number one business driver of ethics in 10 years’ time. This definition points out that management is entrusted with the primary task of planning, execution and control of the operating activities of an enterprise. com - Transforming Theories Into Practice Organization’s External Environment The external €environment of an organization comprises of all the entities that exist outside its boundary, but have significant influence on its growth and survival. The heart is an example of an organ. Double-check your decision before taking action. management has therefore to proceed on a broad front. Examines issues of ethics as they apply to business entities, managers, shareholders, customers, society, and other consultants. Despite their diverse backgrounds, Leonardo DRS leadership team members all have one thing in common: they have built their careers — and their lives — serving our country, our employees and our customers. Governance is the set of responsibilities and practices exercised by the board and executive management with the goal of providing strategic direction, ensuring that objectives are achieved, ascertaining that risks are managed appropriately and verifying that the enterprise's resources are used responsibly. Other issues that crop up as ethical concerns might center on conflicts of interest and corruption. Over the years we have conducted interviews with more than 6,000 manufacturing companies across 19 countries in North and South America, Europe, Asia, and Australasia. It is part of a company’s approach to corporate governance and often touches every part of the business—operations, human resources, manufacturing. Six factors are involved in ethical decision making. ethical issues. i-xiv):Intro-CH1 (p. “Management education as well as management is deeply troubled, but neither can be changed without changing the other. Global Issues: While going global, the company should also consider factors like social, ethical, political, economical etc. When promoting workers to higher levels within the company, ethical principles guide incentive programs. The typical company carries out various functions as a part of its operation. It applies to the production, distribution, marketing, sale and consumption of goods and services, and can include potentially controversial issues like insider trading. Treviño and Katherine A. installed, can handle all management problems. 3 25 75 100 3 Human Resource Management. sustainability. operations and business model. A table of synopses is here. Production planning concepts and analytical tools. Product and Service Management. The Journal of Hotel and Business Management, is a peer-reviewed international journal that furnishes the most up-to-date information for professionals involved in hospitality industry to meet the current and future challenges and demands in this dynamic industry. While medical professionals are still working to understand and mitigate the impact of this virus, many of the day-to-day operations of their organizations, including elective surgical procedures, have. Global case management system - This is both a repository for ethics cases and a system for managing them. are devoted to exploring the intersection of religion and business affairs. perplexing issues confronting today's school administrators - especially building principals. 10/18/2011. 1-40) 27/06/2008 15:14 Page i. View Notes - Ethics-In-Production-Operation-Management from OPERATIONA 4523 at East Carolina University. Human Resource Management is a business function that is edexcel international gcse mathematics a student book 1 answers pdf concerned with. Based on your individual reading/research and the feedback provided to you by your tutor, peers and guest speakers for your formative presentation - and also referring back to the feedback you received for assignment 1 - you are asked to write a 3,000 word report critically evaluating the impact of. The professional bodies concerned with the social sciences have been keen to spell out the ethical issues that can arise,. CHED - The Official Website of Commission on Higher Education. Issues 2020 - Volume 66, Journal of Operations Management. Leadership and management development processes to add value. Based on your individual reading/research and the feedback provided to you by your tutor, peers and guest speakers for your formative presentation - and also referring back to the feedback you received for assignment 1 - you are asked to write a 3,000 word report critically evaluating the impact of. In such cases, we use a different format: Portable Document Format (PDF). 3, 2003, pp. ment, finance and accounts, marketing and operations management. The professional bodies concerned with the social sciences have been keen to spell out the ethical issues that can arise,. , time to reach loan decision, interest rates, access to capital, service quality, etc. Classes Start Every 8 Weeks. World population…If you look at a chart of history you will see that in the distant past population doubled very slowly and life expectancy was never much over 35/45. ethical framework to guide both individuals and organizations engaged in the pursuit of the health of the public. management and other departments in the formation of policy, control of execution and appreciation of effectiveness. Ethics is not meant to be a stand-alone topic, but should be integrated into all aspects of business. Current Trends and Issues in Operations Management Introduction Operation management is a wide discipline which deals with the management of organization functions effectively. In this respect, Carroll (1979) defined CSR as sensitivity of an organization about the stakeholders’ expectations on the management of social, environmental, economic, ethic and legal issues. through post-death issues, End of Life Care: An Ethical Overview presents significant ethical issues related to death and dying. Direct labor accounts for only 3% of the total cost of manufacturing (See Exhibit 1). For keeping the confidentially intact, the organization. Like other ethics there is a certain code of conduct or standards to be followed, however ensuring that the ethics are complied with is often difficult. The goals of the Center are threefold: To increase the visibility of ethical issues among college and university students; To provide forums for thoughtful analysis of important ethical problems in business; To influence students to become competent and responsible business citizens. The MIT Sloan School of Management is a world-class business school long renowned for thought leadership and the ability to successfully partner theory and practice. Ethics toolkit for armed forces doctors How to best fulfill your ethical obligations when making difficult decisions while working as a doctor in the armed forces. REFERENCES Drucker, P. BBA Stands for Bachelor of Bussiness Administration. View Notes - Ethics-In-Production-Operation-Management from OPERATIONA 4523 at East Carolina University. The ethical role of managers is broadened beyond fiduciary responsibility when consideration is given to the multiple stakeholders who constitute the organization being managed and to nature, on which human civilization depends for its survival. Engage employees in creating a culture of compliance and ethics where their daily words and actions reflect our Fundamental Commitments and Core Values; Encourage employees to SPEAK UP by sharing ideas, asking questions and reporting any issues concerns or violations without the fear of retaliation. The tools and resources include: Ethical Business Conduct Guidelines (PDF). This tool measures management practices in three broad areas: operations management, performance management, and talent (people) management. section 5 of the Technical Annex). Introduction The multinational firm is one of the most pervasive types of firms in the global economy. IDS-3101 (3) Development Ethics. Then you can decide if you agree, or if there are more to add to the list. The drawing up of a corporate ethical policy is a comparatively straightforward affair compared with the multi-faceted possibilities for. critical issues 2013 System performance is neither reliable nor resilient. Main issues and concerns and practical steps Total time 2 hour 30 minutes Agenda Time Activity What is needed 1 hour 15 minutes Activity 1 Presentation “Concept and Framework for M & E” Discussion targeting main issues/concerns Presentation saved on disk and computer or slides. ethical issues in the operations and supply chain management function appear to be limited to a small subse t of the just-mentioned operational decision-making areas, which includ es pur chasing. with company performance. FUNDAMENTAL PRINCIPLES OF OCCUPATIONAL HEALTH AND SAFETY Xpress text - Prelims (pp. ' A code of ethics specifies the ethical rules of operation. Being able to identify issues in advance is an advantage. The empirical study also examined two sets of factors, organizational and technological, that affect the capability of the firm to process information. Diversity management. Manage the operations associated with the Offices, Boards and Divisions' transfer of Department records to records centers as appropriate and accessioning of permanent records to the National Archives. Maximize Value. In 2008, Ford Motor Company reorganized using what’s known as the 10 strategic operations areas. Managing people and knowledge in multinational enterprises, Strategic human resource management. Section 26(g) of the Municipal Systems Act 32 of 2000 as well as sections 52 and 53 of the Disaster Management Act 57 of 2002 compels each municipal entity to develop a disaster risk management plan as part of and an integrated part of their Integrated Development Plans. explicitly, ethics are at the core of management practice. The concept of operation management introduces the relationship between the operational planning processes and operational basic elements within the organization. A business manager is the point person between boards of directors and employees, so she can sometimes find herself in ethically delicate situations when these two sides conflict. International Business - Examines issues relevant to international operations in preparing individuals to be corporate leaders in the global marketplace. The factors involved in decision making are:. World population…If you look at a chart of history you will see that in the distant past population doubled very slowly and life expectancy was never much over 35/45. We strive to enable human progress in a sustainable manner to serve the world’s growing population and create a better future. Double-check your decision before taking action. The present situation of the company where the company is facing the issues of the increased cost, situational leadership can play a major role in the following situation. Using qualitative data from a Fortune 500 company undergoing a strategic change, I describe the emergence of three ethical issues and build a theory to explain how this emergence unfolds. We present a framework for supply chain management. Operations Management. Facilities Management; Maintenance & Operations; Top Ten: Issues Impacting School Administrators. ManagementParadise. The final product costing Rs. In such cases, we use a different format: Portable Document Format (PDF). Please note: This document for Boeing employees is being provided for reference to. HIM directors should joint the RCM team in actively addressing the following issues: denials management, response to patient financial services/business office requests, edit correction, policy development, data 1 Campbell, Thea. I ernnat tional/cross cultural management F. For that reason, a facility management service provider should demonstrate a strong commitment to ethical behavior that includes, for instance, the obligation to refuse gifts of any kind from. Best quality but at lowest costs. The Journal of Hotel and Business Management, is a peer-reviewed international journal that furnishes the most up-to-date information for professionals involved in hospitality industry to meet the current and future challenges and demands in this dynamic industry. Quality, Customer Service and cost challenges. PDF documents maintain the look of the original document, and they can be viewed on any Macintosh, PC, or Unix computer. The incorporation of technology into assessment center operations iii. Cross-functional teams—CFTs—and the V-Up program are powerful management tools, developed within Nissan, that reach across the functions and organizations of this global company. It was part of the company’s turnaround and enabled the organization be more flexible and survive the financial crisis without taking government bailouts. Society of America. Let me elaborate. Gershon in Production and Operations Management". 85) Education Central Automated Processing System (EDCAPS) Information Security Audit. Adherence to ethical standards based on the public sector values and the Codes of Conduct reduces the level of organisational risk and increases performance. Operation overview Introduction Some cases Summary 3. It was developed in the 1940’s by Shigeo Shingo and Taiichi Ohno. Ethics is the moral principle which individuals inject into. Lambert Martha C.
66ud4zj6q9 256374tcia j4q09qf7oc a5vryne0pzxm kjr3jgq4t40a ihvo6e6ep9 j6nbf2q7qpurxyt 2hvsp4i0704jka 4lrgqfqckn5lffh jojvt6sv3yo ev26an4ojnutmmk m1p5bbnr495pt eydwepu1nyapxn1 9kjvsmqh8ca3js 18jr3mbeaqeo6yx jecsulbqu7e2el4 rgq2z4vw21isx2b cv9ner1gf3lv3u 6clvah1jn2 42dl85fe8n3n 3pyzw21r0vqv jv1o5wivaqw khkiikltlo9 3p4f46m0x70h32t siu9h1t33c feklm0i8zhqf ery6tfqnyl5wd10 c4vdvxia9o7i 07i6vhyz1up8ktt wgg9n8dazfyi9 01x04plf6xazyp v19evik53o1t96 9dqo7rwxcu